Return Policy
Online Orders
We want you to love your SEE eyewear! If for any reason you are unhappy with your online purchase, click here to start a return.
All online returns must be initiated within 14 days of delivery and items must be in new and unused condition. Original shipping charges and/or international taxes/duties paid are non-refundable.
Frames in our "Hot Deals" section or marked "Final Sale" are not eligible for return/refund/exchange. Lenses are not included. Prices are available online only.
Returns for Refund: All eligible returns for refund must be processed through your online account and shipped back to SEE using the provided shipping label. Shipping charges are non-refundable.
Adding Lenses to a Frame Only Order: Adding lenses (prescription or non-prescription) to your Frame Only order may only be done in our SEE stores.
Exchanges: Exchanges of orders placed online may only be made in our SEE stores. A store credit will be issued for in-store redemption only. Any discount from the original online purchase will not transfer to the exchanged product, unless an exchange of the exact same style is selected.
If you have any questions regarding a return or refund, please contact us.
In-Store Orders
Every order is custom, so we cannot return your glasses once the order is in process. For non-prescription sunglasses we don’t offer refunds, but store credit will be given within 14 days for glasses returned in spanking new condition.
|
Order Location |
Order Type |
Return Policy |
|
In-Store |
Prescription Orders |
No returns |
|
In-Store |
Non-Prescription Orders |
Store credit within 14 days |
|
In-Store |
Accessories |
No returns |
|
Online |
Prescription Orders |
Full refund within 14 days of delivery |
|
Online |
Non-Prescription Orders |
Full refund within 14 days of delivery |
| Online | Hot Deals / Final Sale | No returns |
|
Online |
Accessories |
No returns |