Online Orders

We want you to love your SEE eyewear! If for any reason you are unhappy with your online purchase, click here to start a return.

All online returns must be initiated within 14 days of delivery and items must be in new and unused condition. Original shipping charges and any taxes/duties paid are non-refundable.

Frames in our "Hot Deals" section or marked "Final Sale" are not eligible for return/refund/exchange. Lenses are not included. Prices are available online only.

Returns for Refund: All eligible returns for refund must be processed through your online account and shipped back to SEE using the provided shipping label. Shipping charges are non-refundable.

Adding Lenses to a Frame Only Order: Adding lenses (prescription or non-prescription) to your Frame Only order may only be done in our SEE stores.

Exchanges: Exchanges of orders placed online may only be made in our SEE stores. A store credit will be issued for in-store redemption only. Any discount from the original online purchase will not transfer to the exchanged product, unless an exchange of the exact same style is selected.

If you have any questions regarding a return or refund, please contact us.


In-Store Orders

Every order is custom, so we cannot return your glasses once the order is in process. For non-prescription sunglasses we don’t offer refunds, but store credit will be given within 14 days for glasses returned in spanking new condition. 



Order Location

 Order Type

 Return Policy

In-Store

Prescription Orders
(eyeglasses, sunglasses)

No returns

In-Store

Non-Prescription Orders
(frame only, sunglasses, pre-made readers)

Store credit within 14 days
(must be in new & unused condition)

In-Store

Accessories
(any non-frame)

No returns

Online

Prescription Orders
(eyeglasses, sunglasses)

Full refund within 14 days of delivery
(must be in new & unused condition)

Online

Non-Prescription Orders
(frame only, sunglasses, pre-made readers)

Full refund within 14 days of delivery
(must be in new & unused condition)

Online Hot Deals / Final Sale No returns

Online

Accessories
(any non-frame)

No returns