Shipping
What does shipping cost?
We offer FREE UPS Ground shipping and returns in the U.S. Please reference the chart below for additional shipping options:
|
Location |
Order Type |
Shipping Type |
Shipping Cost |
Returns |
|
USA |
Glasses |
UPS Ground |
FREE |
FREE |
|
USA** |
Glasses |
UPS Next Day Air |
$35 USD |
FREE |
|
USA |
Glasses |
UPS SurePost |
FREE |
FREE |
|
USA |
Accessories |
UPS Ground |
$15 USD |
No Returns |
|
Canada* |
Glasses |
UPS Standard |
$55 USD |
Responsibility of Customer |
|
Canada* |
Accessories |
UPS Standard |
$55 USD |
No Returns |
|
International* |
Glasses |
UPS Letterpack |
$95 USD |
Responsibility of Customer |
|
International* |
Accessories |
UPS Letterpack |
$95 USD |
No Returns |
*Canadian and International duties and taxes are the responsibility of the customer.
**Manufacturing/Processing Time applies to all orders, regardless of shipping type.
When can I expect my order?
Please reference the chart below for estimated turnaround times:
|
Order Location |
Order Type |
Manufacturing Time |
Shipping Time |
|
In-Store |
Single Vision Prescription Orders |
10-14 business days |
N/A |
|
In-Store |
Multi-Focal Prescription Orders |
10-14 business days |
N/A |
|
Online (US) |
Frame Only Orders / Accessories |
2-3 business days |
2-5 business days (UPS Ground) |
|
Online (US) |
Single Vision Prescription / Plano Lens Glasses |
5-7 business days |
2-5 business days (UPS Ground) |
|
Online |
Frame Only Orders / Accessories |
2-3 business days |
Shipping times vary by location and Customs |
| Online (Canada) |
Single Vision Prescription / Plano Lens Glasses | 5-7 business days | Shipping times vary by location and Customs |
| Online (International) |
Frame Only Orders / Accessories | 2-3 business days | Shipping times vary by location and Customs |
|
Online (International) |
Single Vision Prescription / Plano Lens Glasses | 5-7 business days | Shipping times vary by location and Customs |