What does shipping cost?

We offer FREE UPS Ground shipping and returns in the U.S. Please reference the chart below for additional shipping options:

Location

Order Type

Shipping Type

Shipping Cost

Returns

USA

Glasses

UPS Ground

FREE

FREE
14 days from date delivered

USA**

 Glasses

UPS Next Day Air
(delivery by 3pm)

$35 USD 

 FREE
14 days from date delivered

USA

Glasses

UPS SurePost
(Military Base & PO Boxes only)

FREE

FREE
14 days from date delivered

USA

Accessories
(any non-glasses item)

UPS Ground 

$15 USD

No Returns

Canada*

Glasses

UPS Standard

$55 USD

Responsibility of Customer
14 days from date delivered

Canada*

Accessories
(any non-glasses item)

 UPS Standard

$55 USD

No Returns

International*
(excluding Canada)

Glasses

UPS Letterpack

$95 USD

Responsibility of Customer
14 days from date delivered

International*
(excluding Canada)

Accessories
(any non-glasses item) 

UPS Letterpack 

$95 USD

No Returns

 *Canadian and International duties and taxes are the responsibility of the customer.
**Manufacturing/Processing Time applies to all orders, regardless of shipping type.


When can I expect my order?

Please reference the chart below for estimated turnaround times:

Order Location

Order Type

Manufacturing Time

Shipping Time

In-Store

Single Vision Prescription Orders

10-14 business days

N/A

In-Store

Multi-Focal Prescription Orders

10-14 business days

N/A

Online (US)

Frame Only Orders / Accessories

2-3 business days

2-5 business days (UPS Ground)

Online (US)

Single Vision Prescription / Plano Lens Glasses

5-7 business days

2-5 business days (UPS Ground)

Online
(Canada)

Frame Only Orders / Accessories

2-3 business days

Shipping times vary by location and Customs 

Online
(Canada)
Single Vision Prescription / Plano Lens Glasses
5-7 business days
Shipping times vary by location and Customs 
Online
(International)
Frame Only Orders / Accessories
2-3 business days Shipping times vary by location and Customs 
Online
(International)
Single Vision Prescription / Plano Lens Glasses
5-7 business days Shipping times vary by location and Customs