Return Policy
Online Orders
We want you to love your SEE eyewear! If for any reason you are unhappy with your online purchase, we'll happily return or exchange eligible items. Just visit this link to start a return.
All online returns must be initiated within 14 days of delivery and items must be in new and unused condition. Original shipping charges and/or international taxes/duties paid are non-refundable.
Frames in our "Hot Deals" section or marked "Final Sale" are not eligible for return/refund/exchange. Lenses are not included. Prices are available online only.
Returns for Refund: All eligible returns for refund must be processed through your online account and shipped back to SEE using the provided shipping label. Shipping charges are non-refundable.
Adding Lenses to a Frame Only Order: Adding lenses (prescription or non-prescription) to your Frame Only order may only be done in our SEE stores.
Exchanges: Exchanges of orders placed online may only be made in our SEE stores. A store credit will be issued for in-store redemption only. Any discount from the original online purchase will not transfer to the exchanged product, unless an exchange of the exact same style is selected.
If you have any questions regarding a return or refund, please contact us.
In-Store Orders
Every order is custom, so we cannot return your glasses once the order is in process. For non-prescription sunglasses we don’t offer refunds, but store credit will be given within 14 days for glasses returned in spanking new condition.
|
Order Location |
Order Type |
Return Policy |
|
In-Store |
Prescription Orders |
No returns |
|
In-Store |
Non-Prescription Orders |
Store credit within 14 days |
|
In-Store |
Accessories |
No returns |
|
Online |
Prescription Orders |
Full refund within 14 days of delivery |
|
Online |
Non-Prescription Orders |
Full refund within 14 days of delivery |
| Online | Hot Deals / Final Sale | No returns |
|
Online |
Accessories |
No returns |
1950's
Richard Realized His Passion in the Family Biz
As a kid in the 50s, Richard Golden realized his passion for sales, selling greeting cards door-to-door while his father, Donald Golden ran a successful chain of optical stores. His father offered him several jobs in the company but Richard declined, instead opting to attend Michigan State University where he earned a degree in Advertising.
Eventually, Richard did find his way into the family business and soon after, the company boomed. The rapid expansion can be attributed to a string of incredibly popular advertising campaigns directed by Richard himself.
1998
Richard Golden Had an Idea
Optical pioneer Richard Golden envisioned the future of eyewear. Fueled by the frustration of licensing existing brands at an absurd cost, Golden was intrigued by the idea of creating a unique, proprietary brand. He, along with his brother, Randal, and expert product development team, crafted an exclusive collection of high quality, one-of-a-kind styles at an affordable price, resulting in reverse sticker shock for the consumer.
The first SEE store opened in Birmingham, MI in 1998 and the rest is SEE history.
2001
SEE is Voted "Best Eyewear"
In 2001 SEE begins to win "best eyewear" nods. First, we win in Boston and in our hometown, Detroit. The Goldens and the SEE family go wild. Fists are pumped and bumped, roofs are raised, mandatory office luncheons are held. Then we win in Nashville, Tampa, Charleston, Orlando and San Francisco! We just keep winning! Since then, SEE has racked up 86 "best eyewear" and "best optical shop" wins in readers' polls from coast to coast, and every win is as exciting as the first.
2002
SEE Ventures into the Coolest Neighborhoods
The SEE brand and concept were a hit! People couldn't get enough of the eclectic collection of frames that was finally offered at a palatable price point. Customers were walking away with 6 or 7 pairs - unheard of in the optical industry!
The Goldens decided to open up shop in a few of their favorite neighborhoods in their favorite cities to see how SEE would fare. Between 1998-2005, SEE shacked up in South Beach, Chicago, Georgetown, Columbus, and Ann Arbor. To the Goldens' delight, SEE was a success.
Today
Maximum Exclusivity
SEE, the purveyor of the most eclectic eyewear in the country, is committed to marrying the highest quality materials with the most advanced designs in prescription eyeglasses and sunglasses and offering them at a true value. SEE's one of a kind collection of men's and women's prescription glasses can be found exclusively in our optical stores, along with the latest technology in prescription eyeglass and contact lenses.
1950's
Richard Realized His Passion in the Family Biz
As a kid in the 50s, Richard Golden realized his passion for sales, selling greeting cards door-to-door while his father, Donald Golden ran a successful chain of optical stores. His father offered him several jobs in the company but Richard declined, instead opting to attend Michigan State University where he earned a degree in Advertising.
Eventually, Richard did find his way into the family business and soon after, the company boomed. The rapid expansion can be attributed to a string of incredibly popular advertising campaigns directed by Richard himself.
1998
Richard Golden Had an Idea
Optical pioneer Richard Golden envisioned the future of eyewear. Fueled by the frustration of licensing existing brands at an absurd cost, Golden was intrigued by the idea of creating a unique, proprietary brand. He, along with his brother, Randal, and expert product development team, crafted an exclusive collection of high quality, one-of-a-kind styles at an affordable price, resulting in reverse sticker shock for the consumer.
The first SEE store opened in Birmingham, MI in 1998 and the rest is SEE history.
2001
SEE is Voted "Best Eyewear"
In 2001 SEE begins to win "best eyewear" nods. First, we win in Boston and in our hometown, Detroit. The Goldens and the SEE family go wild. Fists are pumped and bumped, roofs are raised, mandatory office luncheons are held. Then we win in Nashville, Tampa, Charleston, Orlando and San Francisco! We just keep winning! Since then, SEE has racked up 86 "best eyewear" and "best optical shop" wins in readers' polls from coast to coast, and every win is as exciting as the first.
2002
SEE Ventures into the Coolest Neighborhoods
The SEE brand and concept were a hit! People couldn't get enough of the eclectic collection of frames that was finally offered at a palatable price point. Customers were walking away with 6 or 7 pairs - unheard of in the optical industry!
The Goldens decided to open up shop in a few of their favorite neighborhoods in their favorite cities to see how SEE would fare. Between 1998-2005, SEE shacked up in South Beach, Chicago, Georgetown, Columbus, and Ann Arbor. To the Goldens' delight, SEE was a success.
Today
Maximum Exclusivity
SEE, the purveyor of the most eclectic eyewear in the country, is committed to marrying the highest quality materials with the most advanced designs in prescription eyeglasses and sunglasses and offering them at a true value. SEE's one of a kind collection of men's and women's prescription glasses can be found exclusively in our optical stores, along with the latest technology in prescription eyeglass and contact lenses.