FREQUENTLY ASKED QUESTIONS
Can't able to find answer you're looking for? Read our complete FAQs OR Contact Us
What does shipping cost?
We offer FREE USPS Ground Shipping and ALL returns ship FREE at $99 and up (except there are no refunds on HOT Deals) in U.S. Orders less than $6.99. Please visit our Shipping page for more detailed information on shipping to destinations outside of the U.S. and expedited shipping options within the U.S.
When can I expect my order?
Frame-Only and non-prescription Sunglass purchases ship within 1 business day. Prescription or specialty lenses ship within 7-10 business days. Please visit our Shipping page for more information on shipping time and costs.
Do you accept insurance?
In-Store: Our SEE stores accept various types of insurance, depending on where you live. Give your nearest SEE store a call to see if we accept your insurance benefits. Online: We do not accept insurance for online orders, however, an itemized receipt can be requested for you to submit to your insurance company for reimbursement. To request an itemized receipt, please submit a request here.
What's included in the price of SEE eyeglasses?
All SEE optical frames (except HOT DEALS) include single vision polycarbonate lenses. Polycarbonate lenses are thinner and lighter than plastic, include UV protection and are virtually unbreakable. Unfortunately, we cannot provide Progressive or Bifocal lenses Online.
Can I order a frame without prescription lenses?
Of course! Shop eyeglasses >
Can you replace lenses in my existing SEE frame?
As long as the frame is in good condition, we can replace lenses in your existing SEE frame. Available in store only.
Do you offer prescription sunglasses?
We sure do! We can turn most frames into your favorite pair of prescription sunglasses. Further, polarized sunglasses are offered in just about every material and lens type, including CR-39 plastic, polycarbonate and high-index.